IBAG – for Money Transfer Services
IBAG Money Transfer Website Redesign
Implemented a user-friendly interface for easy navigation,Integrated a store locator for branch accessibility,Enhanced performance with optimized loading speed

Client Overview
IBAG is the official and oldest agent of Western Union in Egypt, established in 1995. The company specializes in money transfer services, including inbound remittance and foreign exchange. IBAG operates across multiple branches in Egypt, serving millions of customers. The company focuses on smooth transactions, customer satisfaction, and community engagement.
Project Scope
Integrated a store locator for branch accessibility
Enhanced performance with optimized loading speed
Implemented a user-friendly interface for easy navigation
Results That Matter
Increased website traffic by 25%
Improved user engagement with extended session duration
Enhanced mobile responsiveness leading to higher conversions
Process Overview
Step 1
Discovery
Conducted client consultations and analyzed requirements to understand IBAG's needs and goals, ensuring the redesign aligned with their business objectives.
Step 2
Design
Created wireframes and mockups focusing on user-centered design, incorporating IBAG's branding and ensuring multilingual support.
Step 3
Development
Developed the website using WordPress, integrating plugins like Elementor Pro for design and WP Store Locator for branch mapping, ensuring mobile responsiveness.
Step 4
Test & Launch
Performed rigorous testing across devices and browsers, ensuring smooth functionality and user experience before launch.